FAQ

Frequently Asked Questions


You will receive ten days of initial training at our corporate location, in-the-field training from a knowledgeable Franchise Development Manager, access to our online Learning Management System, and other remote learning methods. Additionally, you will have access to the 101 Mobility trademarks, our exclusive operational tools, and our mobility equipment supplier contacts. And, we'll provide you with a copy of our confidential operations manual to help you run your business effectively.

The 10 day training session at corporate headquarters in Wilmington, NC covers sales, operations, product knowledge and installation. You will also receive in-the-field training from your Franchise Business Development Manager, as well as regularly scheduled phone support meetings.

Our industry is highly fragmented, and most of your local competition will be small independent operators. We sell the highest quality products, and focus on providing the highest levels of service under a national brand name that a consumer can trust. We use a consultative selling approach that ensures the customer has all of the information they need to make a good decision and does not feel pressured into a sale.

You do not need to have prior experience in the mobility equipment industry or have a highly technical background or installation skills; however, proven field sales experience is key. To become a franchise owner with 101 Mobility, we expect you will be fully dedicated to running the business. We also look for solid customer service, relationship-building, organizational, and business management skills. But regardless of your skills or background, we will provide the tools and training you need to run your own 101 Mobility business. We do, of course, also expect that you have the right amount of capital to invest in the franchise.

The 101 Mobility franchise opportunity is about scaling a business and being a leader. The skills we seek are tenacity, leadership, organization, and precision, among others. Installation and service work in your territory will be completed by a trained contractor or employee that you will hire.

Your all-in investment could vary from $114,060-$210,120. This price includes a franchise fee that can range anywhere from $32,000 to $63,500, depending on the size of the territory. Are you a veteran? If so, you might qualify for our military veteran’s program that will discount your first territory purchase by $5,000!

Franchisees are required to participate in ongoing royalty fees, marketing fees, as well as a monthly software license fee. These fees allow 101 Mobility to fund ongoing support services and to continue the development of product lines, procedures, marketing tools, training programs, and system upgrades.

101 Mobility will help you develop a sales and marketing plan that includes face to face sales calls, direct mail, and business to business referral calls. We also drive leads through our website, and provide professional marketing materials all designed to help you grow your business.

Franchisees are also required to pay up to 4% of annual gross sales as a marketing fee. These fees are part of the funds used to develop marketing strategies to promote the 101 Mobility brand. They also help us meet development costs for marketing creatives, including for regional and local franchise marketing activities, and assist in supporting and driving customers to our website as a source for leads.

101 Mobility uses demographic information and then designates specific zip codes to form a territory based on population, home ownership, age, and other factors.

Your office/showroom is required at the time of opening.

No, we do not offer direct financing to franchisees. We may be able to provide references to qualified financing or lending agencies, on a case-by-case basis.

The 101 Mobility contract is valid for a period of 10 years. Upon expiration, each franchisee is given the right to renew the contract.

You will purchase demo equipment from approved manufacturers, a list of required and optional equipment will be provided by 101 Mobility.

Our standard franchise territory is typically an area that contains a population of around 700,000 persons. Prospective franchisees may also acquire larger territories that are custom built based on your goals, geographic boundaries, and population density.

If you're interested in finding out more about a 101 Mobility franchise, please fill out the simple form on this page. Or you can call us at 888.595.4612 to discuss the possibility of setting up a visit our corporate offices to view our operations, meet with key franchise management staff, and receive our FDD (Franchise Disclosure Document) which contains important details you'll need to make an informed decision.