Frequently Asked Questions

What will I receive as part of the 101 Mobility franchise system?

You will receive ten days of initial training at our home office, in-the-field training from a knowledgeable Franchise Development Manager, access to our online Learning Management System, and other remote learning methods. Additionally, you will have access to the 101 Mobility trademarks, our exclusive operational tools, and our mobility equipment supplier contacts. And, we'll provide you with a copy of our confidential operations manual to help you run your business.

How long is the 101 Mobility training program?

The 10 day training session at the home office in Wilmington, NC covers sales, operations, product knowledge and installation. You will also receive in-the-field training from your Franchise Business Development Manager, as well as regularly scheduled phone support meetings.

How does 101 Mobility differentiate itself in the mobility products market?

Our industry is highly fragmented, and most of your local competition will be small independent operators. We sell the highest quality products, and focus on providing the highest levels of service under a national brand name that a consumer can trust. We use a consultative selling approach that ensures the customer has all of the information they need to make a good decision and does not feel pressured into a sale.

What type of prior experience do I need to have?

You do not need to have prior experience in the mobility equipment industry or have a highly technical background or installation skills; however, proven field sales experience is key. To become a franchise owner with 101 Mobility, we expect you will be fully dedicated to running the business. We also look for solid customer service, relationship-building, organizational, and business management skills. But regardless of your skills or background, we will provide the tools and training you need to run your own 101 Mobility business. We also expect that you have the right amount of capital to invest in the franchise.

I’m not that handy with tools or equipment. Will I have to install your products?

The 101 Mobility franchise opportunity is about scaling a business and being a leader. The skills we seek are tenacity, leadership, organization, and precision, among others. Installation and service work in your territory will be completed by a trained contractor or employee that you will hire.

How much will the 101 Mobility franchise investment cost me?

Your all-in investment could vary from $118,290-$216,620. This price includes a franchise fee that can range anywhere from $46,500 to $71,500, depending on the size of the territory. Are you a veteran? If so, you might qualify for our military veteran’s program that will discount your first territory purchase by $5,000!

Are there ongoing fees paid to the franchisor?

Franchisees are required to participate in ongoing royalty fees, marketing fees, as well as a monthly software license fee. These fees allow 101 Mobility to fund ongoing support services and to continue the development of product lines, procedures, marketing tools, training programs, and system upgrades.

How will I attract customers?

101 Mobility will help you develop a sales and marketing plan that includes face to face sales calls, direct mail, and business to business referral calls. We also drive leads through our website, and provide professional marketing materials all designed to help you grow your business.

Are there any advertising fees?

Franchisees are also required to pay up to 4% of annual gross sales as a marketing fee. These fees are part of the funds used to develop marketing strategies to promote the 101 Mobility brand. They also help us meet development costs for marketing creatives, including for regional and local franchise marketing activities, and assist in supporting and driving customers to our website as a source for leads.

How does 101 Mobility determine the size of a territory?

101 Mobility uses demographic information and then designates specific zip codes to form a territory based on population and number of households.

When will I need an office outside of my home?

An office/showroom is required at the time of opening.

Is financing available?

We do not offer direct financing to franchisees. We may be able to provide references to qualified financing or lending agencies, on a case-by-case basis.

How long is the 101 Mobility agreement?

The 101 Mobility agreement is for 10 years.

Where do I buy my equipment?

You will purchase demo equipment from approved manufacturers. A list of required and optional equipment will be provided by 101 Mobility.

What is the typical territory size?

Our standard franchise territory is typically an area of approximately 600,000. Prospective franchisees may also acquire larger territories that are custom built based on your goals, geographic boundaries, and population density.

How do I get started?

If you're interested in finding out more about a 101 Mobility franchise, please fill out the simple form on this page. Or you can call us at 888.595.4612 to discuss the possibility of setting up a visit our home office to view our operations, meet with key franchise management staff, and receive our FDD (Franchise Disclosure Document) which contains important details you'll need to make an informed decision.